I keep getting logged out
Moderators: PinkDiamond, John
- PinkDiamond
- Posts: 15607
- Joined: Thu Jun 04, 2015 9:30 pm
- Location: Ozark Mountains
I keep getting logged out
For at least 2 days now every time I go to do something on the site I have to log in again, which is very inconvenient, and Chris is having the same problem. We both use Firefox, and since the site says it's not them, is anyone else having this problem? And if so, what browser are you using?
I sure hope we can figure out who to go to to complain.
I sure hope we can figure out who to go to to complain.
PinkDiamond
ISG Registered Gemologist
· ´¨¨)) -:¦:-¸.·´ .·´¨¨))
((¸¸.·´ ..·´ There are miracles left for you to do .... -:¦:- -:¦:-
-:¦:- ((¸¸.·´* It all begins inside of you.
ISG Registered Gemologist
· ´¨¨)) -:¦:-¸.·´ .·´¨¨))
((¸¸.·´ ..·´ There are miracles left for you to do .... -:¦:- -:¦:-
-:¦:- ((¸¸.·´* It all begins inside of you.
Re: I keep getting logged out
Me too. IE 11
~KJ~
Mysterious opals contain the wonders of the skies - sparkling rainbows, fireworks, and lightning, shifting and moving in their depths.
ETSY: http://www.etsy.com/shop/KJOFineArt
Website: http://www.kjmontoya.com
Mysterious opals contain the wonders of the skies - sparkling rainbows, fireworks, and lightning, shifting and moving in their depths.
ETSY: http://www.etsy.com/shop/KJOFineArt
Website: http://www.kjmontoya.com
- PinkDiamond
- Posts: 15607
- Joined: Thu Jun 04, 2015 9:30 pm
- Location: Ozark Mountains
Re: I keep getting logged out
Thank you KJ. At least now we know it's not Firefox, and the server needs to fix it. Right now they're saying everything's fine and it's not them, but if it's not our servers, they'd better figure it out.
PinkDiamond
ISG Registered Gemologist
· ´¨¨)) -:¦:-¸.·´ .·´¨¨))
((¸¸.·´ ..·´ There are miracles left for you to do .... -:¦:- -:¦:-
-:¦:- ((¸¸.·´* It all begins inside of you.
ISG Registered Gemologist
· ´¨¨)) -:¦:-¸.·´ .·´¨¨))
((¸¸.·´ ..·´ There are miracles left for you to do .... -:¦:- -:¦:-
-:¦:- ((¸¸.·´* It all begins inside of you.
- opalcreations
- Posts: 624
- Joined: Thu Jun 04, 2015 4:01 pm
- Location: Nova Scotia, Canada
Re: I keep getting logged out
That's weird, I just messaged Pink telling her that I tried using internet explorer and it never logged me out once,even when left open overnight.
The server team investigated and assured me it was not a server issue, so now I'm baffled.
I thought I had it figured out until you are having the same issues using internet exploder!
I'll keep on it.
Chris
The server team investigated and assured me it was not a server issue, so now I'm baffled.
I thought I had it figured out until you are having the same issues using internet exploder!
I'll keep on it.
Chris
Re: I keep getting logged out
Me too. Yahoo
- opalcreations
- Posts: 624
- Joined: Thu Jun 04, 2015 4:01 pm
- Location: Nova Scotia, Canada
Re: I keep getting logged out
OK, today, it's the same, internet explorer does not log me out, but no matter what I click on in firefox, it logs me out.
Re: I keep getting logged out
Both FireFox & IE log me out
~KJ~
Mysterious opals contain the wonders of the skies - sparkling rainbows, fireworks, and lightning, shifting and moving in their depths.
ETSY: http://www.etsy.com/shop/KJOFineArt
Website: http://www.kjmontoya.com
Mysterious opals contain the wonders of the skies - sparkling rainbows, fireworks, and lightning, shifting and moving in their depths.
ETSY: http://www.etsy.com/shop/KJOFineArt
Website: http://www.kjmontoya.com
- opalcreations
- Posts: 624
- Joined: Thu Jun 04, 2015 4:01 pm
- Location: Nova Scotia, Canada
Re: I keep getting logged out
I don't get it, it's obviously cookie oriented.
I'm waiting for the support ticket guys to get back to me.
I'm waiting for the support ticket guys to get back to me.
-
- Posts: 723
- Joined: Sat Jun 20, 2015 7:31 pm
- Location: Aberdeen, S.D.
Re: I keep getting logged out
No problem with FireFox on this end. I don't use IE.
- PinkDiamond
- Posts: 15607
- Joined: Thu Jun 04, 2015 9:30 pm
- Location: Ozark Mountains
Re: I keep getting logged out
Thank you for contacting them to figure out what's going on Chris. If it's happening with 3 servers, it can't be Firefox so it's got to be them, so I would think it's happening on your site, too. Have you checked it using FF to see if it does it there too?
PinkDiamond
ISG Registered Gemologist
· ´¨¨)) -:¦:-¸.·´ .·´¨¨))
((¸¸.·´ ..·´ There are miracles left for you to do .... -:¦:- -:¦:-
-:¦:- ((¸¸.·´* It all begins inside of you.
ISG Registered Gemologist
· ´¨¨)) -:¦:-¸.·´ .·´¨¨))
((¸¸.·´ ..·´ There are miracles left for you to do .... -:¦:- -:¦:-
-:¦:- ((¸¸.·´* It all begins inside of you.