Stuller Says It’s Mostly Recovered From Cyberattack
December 2, 2020 by Rob Bates
"Jewelry giant Stuller was hit by a cyberattack on Saturday morning—but its management says the company has nearly recovered.
The cyberattack occurred Saturday morning and caused operational difficulties, according to a statement from the Lafayette, La.–based jewelry manufacturer.
“We cannot express enough how frustrated and disappointed we are that this had occurred at all—particularly during this crucial time for you,” said president Danny Clark in a post Monday. “Since our discovery of the cyberattack, we have worked around the clock to prepare our business to serve you in all the ways you have grown accustomed to. With that said, there is more work to do. This week, you may experience several circumstances that are non-Stuller-like. Delayed shipments and intermittent phone interruptions are at the top of the list today.”
In a follow-up message posted Tuesday, Clark said that many of the issues had been largely resolved, and that phone services had been fully restored.
“I am happy to report that we have made significant progress on returning to normal business operations, and while there is more to do, we are getting closer and closer to that goal by the hour,” he added. “As you place orders this week we are committed to and anticipate meeting our quoted lead times and delivery dates.”
Stuller has had “no indication” that the cyberattack compromised any personal, business, or credit card information, Clark said.
“Credit cards on account are both ... "
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